What do I do if my tracking number says delivered but I have not received it?

 Please do the following steps so
that you can find your missing parcel:

1. Check your mailbox, as well as around the outside of your house
2. Check with your local post office
3. Call the shipping provider so they can assist you further

Please note: TOOLETRIES is not responsible for stolen/lost
packages, packages sent to the wrong address, or refunding/replacing packages
in these cases. TOOLETRIES is not responsible for any packages once they are in
the hands of any one of our shipping subsidiaries.